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Eddie Soto was great. He posted a used tundra on Facebook and I inquired about it. When I got here, I fell in love with the new tundra instead. His manager Robert was very helpful and gave us a really good deal! I strongly suggest seeing Eddie Soto at Crabtree Toyota!!

Chris, Robert, and Hudson made it's a smooth and easy transaction. No pressure. Customer service was priority number one with Crabtree Toyota. Highly recommend using them for your next vehicle purchase. Thank you Crabtree Toyota

Chris Robert and Hudson made the transition easy. They were great and answered all my needs. It was fast and easy. I am still smiling.

Thank you so much to Ylli who helped us buy a new, hybrid RAV 4. We went to many dealerships and were most impressed with Ylli and Crabtree Toyota in Watertown. The process was very smooth and fair. Ylli was easy to communicate with and helped us make the best decision for us when selecting the right car. Highly recommend Crabtree Toyota in Watertown and ask for Ylli!

I just leased a 2025 Toyota Corrolla Cross from Crabtree Toyota, and Heloise Koger made the experience seamless. As a first-time car buyer, Heloise was kind, attentive, patient, and so genuine. She helped me feel good about the car and the price. I recommend Heloise at Crabtree Toyota!

Heloise was our sales person when buying our Rav 4. She was kind and professional even when we pivoted and decided to change our our budget and the vehicle. She made sure we knew all of the possible options and really listened to our needs. I never felt pressured and instead that she was an advocate on our team to get the best price.

Best experience at Toyota Crabtree Watertown.. Chris, Robert and Nick are the ones to see. They are the best! Thanks to them All.

I would definitely recommend any one to this place, i just got a 2020 lexus rx 350 f sport, shout out thanks to Heloise she is so professional and helpful and understanding, i was a great experience doing business with her..

Let me start by saying that I had recently purchased a truck from this Toyota Crabtree dealership. After the purchase, I ended up having a huge issue at hand with the product. Part of the issue was my fault and part was the dealership's fault. The semantics are irrelevant. What is relevant, is the fact that Robert Catalan, along with the dealership, stepped up to go above and beyond in order to rectify the issue. That speaks volumes in terms of a dealership, considering the majority of them do not care about customers post sale. This Crabtree dealership is quite the opposite. Crabtree showed me that they not only care about the customer during the buying the process, but they also care about the customer post purchase. In the end, this was a pleasant experience for me and I will continue to return in the future. I will be recommending my friends/family to this Crabtree Toyota, but to only work with Robert Catalan. To whomever may read this, I cannot recommend Robert Catalan enough. If this review is what gives you the confidence to set foot within this dealership, I urge you to ask for Robert Catalan.

I worked with Eddie Soto. Great guy and as real as they come. I never felt pressured by him and he was very easy to work with. Ask for Eddie!

I just purchased my Toyota Tacoma and had the pleasure of working with Eddie over at Crabtree Toyota and I must say, he's been an absolute delight to work with. Eddie’s exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. From start to finish Eddie made the process super easy and fast. I highly recommend Eddie and Crabtree Toyota to anyone seeking a hassle-free and top-notch experience when purchasing your car. Also Justin who helped with the financing, he was very professional and patient when walking me through the financing and document execution.

Chris and Victor were very professional and straight forward..

Quero agradecer a Jady pela atenção e paciência em esclarecer todas as minhas dúvidas sobre o veículo e sua dedicação em entender minhas necessidades me fez sentir muito a vontade. Super recomendo a Jady , ótima vendedora e seu gerente Victor . 👏👏👏👏👏

Chris, Robert, and Hudson very professional and polite.We had no Intention to buy a new car but these gentlemen made it fair so we made the move. Highly recommend Crabtree Toyota

Excelente experiencia y en español!!! Recomiendo a Robert & Daisy

Chris, Robert & Victor did an amazing job from start to delivery. We couldn’t have asked for better service in addressing our needs!! We definitely will be back to purchase another vehicle from this dealership !!!! Laura & Mark

Chris and his team were amazing to work with. I highly recommend them to anyone looking for a new Toyota.

Great service, they are willing to work with you. Eddie worked with me, very informative, friendly and professional. Very satisfied with my purchase.

Many thanks to Chris and Robert! Outgoing, friendly, professional and knowledgeable. Made the buying process enjoyable, pressure free and worked with us to meet our needs. Best Toyota dealership around. Highly recommend!

Eddie and Robert were the best I absolutely loved working with them however the rest of the staff and service department were horrible, I would recommend buying a car from them but would skip taking it to the service department!