Was surprised with a lovely Rav4 by Eddie & gave me all the information for how to service & navigate the car. He was very warm & gave me a step by step breakdown of everything. Thank you!!

Chris, Robert, & Hudson were professional and took their time explaining all the details of the car. They were patient in answering all my questions.

My Prius crapped the bed and Eddie Soto was the best sales consultant you can ask for! He went out of his way to another store to get my rav4 hybrid. Truly a great experience and love my new ride! Bobby, Robert and Nick were also great in helping get everything approved and ready. Thank you, and if you need a new car, AskForEddie!

My sister referred me to Eddie Soto and he is the best! It was my first time financing and Eddie, his managers Robert and Hudson got it done! Gregory is his co worker and he would come around and check on me too! Its an amazing team, If you need a new car go ask for Eddie Soto!

I would like to thank the entire team at Crabtree Toyota in Watertown who made the entire car purchasing process seemless and enjoyable (none of the sterotypical sleezy car salesmanship at this dealer). They treat everyone with respect and work on getting you the best deal possible. They are honest and work with you from start to finish. I traded in a car and got the best value for the trade in. They actually drove to a different dealer to get the car I wanted since they didn't have it in stock that day. I was greeted warmly right away and was promptly assisted. A special shout out to my excellent salesman Cristian (ask for him by name, you won't regret it) who took care of everything from A-Z, with the capable assistance of his manager Bobby. Hudson in the back office took care of the paperwork quickly and efficently, and before I knew it, Nardia was expertly guiding me how to use my new car and all the new features. All in all it was a great experience. This is my 3rd car at this dealer and I will go back for my next one because of the excellent service they provide.

Eddie Soto was great. He posted a used tundra on Facebook and I inquired about it. When I got here, I fell in love with the new tundra instead. His manager Robert was very helpful and gave us a really good deal! I strongly suggest seeing Eddie Soto at Crabtree Toyota!!

We went to Crabtree Toyota to test drive the Grand Highlander and ended up driving home in it! Thank you Heloise Koger! Heloise was the most pleasant salesperson. She was knowledgeable about the vehicle, the warranties, and incentives. She was not pushy or unpleasant as my experience has been with many salespeople. I would highly recommend Heloise Koger and the Crabtree team to anyone interested in purchasing a Toyota!

Amazing experience dealing with bob ,Robert and Christopher all The transactions went smooth. This was the fastest car I bought ever amazing place friendly definitely recommend it Crabtree Toyota Watertown,👍🏼

Lorenna foi super atenciosa comigo. Eu vin a loja querendo trocar meu carro e sai com uma ótima experiência. Agradeço a todos da Toyota pelo ótimo trabalho e eu super indico a Lorenna. Ela explica todos os detalhes sobre o carro, sobre financiamento. Estou super feliz com minha Nosa conquista!

I just bought my 2025 Toyota Camry XSE from Crabtree Toyota, and Eddie Soto made the experience smooth and stress-free. He was professional, patient, and genuinely helpful, ensuring I got the best deal without any pressure. Highly recommend Eddie and Crabtree Toyota! I’m obsessed with my new car!!!

Let me start by saying that I had recently purchased a truck from this Toyota Crabtree dealership. After the purchase, I ended up having a huge issue at hand with the product. Part of the issue was my fault and part was the dealership's fault. The semantics are irrelevant. What is relevant, is the fact that Robert Catalan, along with the dealership, stepped up to go above and beyond in order to rectify the issue. That speaks volumes in terms of a dealership, considering the majority of them do not care about customers post sale. This Crabtree dealership is quite the opposite. Crabtree showed me that they not only care about the customer during the buying the process, but they also care about the customer post purchase. In the end, this was a pleasant experience for me and I will continue to return in the future. I will be recommending my friends/family to this Crabtree Toyota, but to only work with Robert Catalan. To whomever may read this, I cannot recommend Robert Catalan enough. If this review is what gives you the confidence to set foot within this dealership, I urge you to ask for Robert Catalan.

Chris, Robert, and Hudson made it's a smooth and easy transaction. No pressure. Customer service was priority number one with Crabtree Toyota. Highly recommend using them for your next vehicle purchase. Thank you Crabtree Toyota

Thank you so much to Ylli who helped us buy a new, hybrid RAV 4. We went to many dealerships and were most impressed with Ylli and Crabtree Toyota in Watertown. The process was very smooth and fair. Ylli was easy to communicate with and helped us make the best decision for us when selecting the right car. Highly recommend Crabtree Toyota in Watertown and ask for Ylli!

Eddie was amazing. He responded quickly to questions even faced timed us to show us the vehicle. We drove an hr to find the 4Runner that no other dealers had. Eddie made the experience so easy. Even got us home the same day with our new 4Runner. Everyone at Crabtree Toyota was amazing. Thanks so much Eddie and everyone else that helped us out. Jenn & Dave

Chris Robert and Hudson made the transition easy. They were great and answered all my needs. It was fast and easy. I am still smiling.

Bought a brand new gr86 all thanks to Jady for being so great and making this experience easy!

Wow what a great and pleasant experience was to deal and purchase my brand new Toyota with the assistance of Gregorio. My salesman did an amazing job guiding me thru the process of getting tge right vehivle for my needs. He answered all my questions and took the time to get me the approval.

Chris, Rob and Nick were phenomenal!

I had the pleasure of working with Daisy during my recent car purchase, and I couldn’t be more impressed with her service. From the moment I walked in, Daisy made me feel welcome and at ease. She took the time to listen to my needs and preferences, guiding me through the options without being pushy. Daisys knowledge of the vehicles was exceptional, and she answered all my questions with patience and clarity. She truly went above and beyond to ensure I was getting the best deal. Thanks to her professionalism and genuine care, I left the dealership feeling confident and satisfied with my purchase. Highly recommend working with Daisy if you’re in the market for a new car!

Heloise (saleswoman) was very knowledgeable and professional working with my wife and I. I will recommend her and Crabtree Toyota to everyone. Thanks again