Hello, I recently purchased a car from the dealership here and wanted to express my satisfaction with the entire buying process. The salesperson I was working with, Eddi Souto, was exceptional at communicating a consistently positive mindset and attitude. He was likely one of the best salespeople I have encountered thus far. I would highly recommend him. Victor’s manager was also very helpful. He answered all my questions promptly and directly, and he was easy to talk to. Anyone who is looking for a five-star Toyota dealership would highly recommend this one. They are very professional and deserve to work with. The car I got was a very Difficult to find Eddi and Victor were very instrumental in the process it was a Camry XSE heavy metal Black interior with every option available

I am beyond satisfied with the exceptional service I received at this dealership. Sales representative Chris and manager Victor exceeded all my expectations — they are truly outstanding professionals: responsible, attentive, and fully committed to customer satisfaction. From the very first interaction to the final steps of the purchase, I was treated with transparency, respect, and great attention to detail. I highly recommend this dealership with complete confidence

Eldi is awesome

Had a great experience at Crabtree Toyota in Watertown. I called ahead to ensure the vehicle I was interested in was on the lot. It was the latter part of the day and Heloise made sure that it was and that it was ready to go when I got there. She worked with me every step of the way, knew the details of my vehicle, and even took the time to help me set up my Toyota App. She is stellar to work with. If you're looking for the world's best car salesperson - go see Heloise at Crabtree in Watertown. You won't be disappointed.

Truly the Easiest Car-Buying/Leasing Experience Ever!** I can’t thank Chris Martin and Rob enough for making this the smoothest and most stress-free car purchase I’ve ever had—and the best part? I didn’t even have to step foot into the dealership! From start to finish, Chris handled everything with professionalism, transparency, and care. He walked me through the entire process remotely, answered every question promptly, sent detailed information and photos, and kept me updated every step of the way. All the paperwork was handled efficiently online, and the car was delivered right to my door—clean, fueled, and ready to drive. They went above and beyond to make sure I was comfortable and confident with my decision, and his communication throughout was top-notch. It’s rare to find this level of service and dedication. If you're looking for a hassle-free, honest, and modern car-buying experience, I highly recommend working with Chris & Rob. They are truely professional!

Chris and Robert helped us to lease a 2025 Tacoma they were very professional and great to work with on getting this deal done quickly and efficiently.

Perfect service. They went their very best, so I cant get the car that I wanted 🥰

Eldi Demiri was an amazing sales person who helped me get a 4 Runner for the price I was willing to pay. Excellent service and easy to work with .

Easy effortless experience

Eldi was an amazing and took care of all my need, including negative equity from an old loan. I'll keep coming here every single time I need a car!

Great person. Very patient and just a great guy Eldi. Is the best.

I have been going to Crabtree Toyota for years and I have always received great service. Recently I was looking for a used car and the team at Crabtree Toyota was able to refer me to Heloise, who found a car that was exactly what I was looking for in a short time and answered any questions that I had. She made the whole process quick and easy and it was a pleasure working with her.

Purchased a 2025 Tacoma last month from the dealership with the help from Eddie. He made the process very easy and his communication was spot on. One of the days, he came in on his day off as I was around the dealership and wanted to see the truck I purchased. There are about 3-4 Toyota dealerships closer to my house but I chose Crabtree with how upfront and how much of a pleasure it was doing business with Eddie. Can’t recommend the team enough.

Eldi was wonderful. So glad I had him as my sales rep. Don’t lose this guy. He is a great asset to your company. 10 stars!!!

Chris and Robert are a dream team! I took my son to get his first lease (a great looking 2025 Corolla!) and not only did they process the car in one day, they were supportive about leasing options, test drive features and all with great enthusiasm, professionalism and commitment to excellence. My son and I realize that not everyone gets to experience a first-time car lease with this much ease! Crabtree Toyota of Watertown made everything feel easy, without pressure, and they gave us the best option while informing us of every part of the process! Highly recommend this dealership.

I recently bought a car with Chris and Robert and I have to say that they did an amazing job and were extremely quick and answered all of our questions efficiently! Chris found a car that I like super fast and we were able to buy the car in one day. I recommend this dealership very much and they are very efficient and don't waste any time.

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience with Anderson! We had the absolute pleasure of working with Anderson while purchasing our Toyota Venza, and we couldn’t be more thrilled with the entire experience. From the moment we walked into the dealership, Anderson made us feel welcomed, informed, and completely at ease. He was incredibly knowledgeable, answering every question we had with patience and honesty. His professionalism, transparency, and genuine care for our needs stood out every step of the way. Anderson went above and beyond to ensure the process was smooth and stress-free — from the test drive to the paperwork, he made everything feel effortless. What really impressed us was how he truly listened to what we were looking for and helped us find the perfect match. The Toyota Venza is everything we hoped for and more, and Anderson played a huge role in making that happen. If you’re in the market for a vehicle and want someone who is honest, personable, and truly dedicated to customer satisfaction, Anderson is your guy. We are so grateful for his help and highly recommend him to anyone looking for a five-star car buying experience! Thank you again, Anderson — you’re the best!

The very friendly and respectful salesman helped us a lot, and thanks to him we went out with what we were looking for, The seller is (Gregory Cheda) recommended 100%

Many thanks to Mr. Gregory Cheda, sales consultant, for his assistance and help in this business. I am very grateful for his services and to the Crabtree Toyota store for having such a welcoming environment. Success!!

My recent experience buying a new car, Edmin and Jin went above and beyond getting me the best deal possible. Edmin allowed me to have a test drive to Seymour to see if my great grandchildren could fit in the back. Victor (money man) worked long and hard to give me the best deal possible, and the cashier helped me put in the car seats. The whole team went above and beyond in every way possible.